About Womack Army Medical Center
Womack Army Medical Center provides exceptional care to its patients. The nursing and doctor staff go above and beyond to ensure comfort and well-being, even for repeat visitors. The center offers convenient access with ample parking and various offices, including family medicine. The ER team provides thorough assessments, clear communication, and compassionate care. Recent reviews highlight the excellent service and care provided by the staff. Patients praise the friendliness, understanding, and efficiency of the team, particularly in the urology and emergency departments. The staff are described as knowledgeable, thorough, and able to provide quick diagnoses and pain relief. Patients appreciate the expedient and efficient service, with many in-and-out in under two hours.
They have some amazing people working here, and I believe many of the staff are doing the best they can within a difficult system. A lot of what happens seems to be limited by insurance requirements, military policies, and the larger healthcare structure they have to work within.
In my experience, they seem capable of handling many routine conditions well, but the hospital as a whole can feel overwhelmed at times. Referrals may take weeks, appointments are often difficult to get when care is needed, and certain day-to-day issues—such as recurring facility problems, delays, and staff frustrations with MHS Genesis—can make the experience more difficult...read full review
My husband and I were very impressed by the care my husband received at Womack. From the ER to hospitalization, Neuro surgery, neurology, step down unit, and 2 North was nothing but excellence. This includes the nurses, doctors, aids, and janitorial staff. Everyone was friendly and courteous. I wish some civilian hospitals would take customer service lessons from Womack. The biggest shout out goes to the staff at 2 North. You guys deserve a pay raise.
This is like the worst ER I've been too. In my hometown in New Mexico people literally die in the er just waiting in there but at least they make you feel comfortable offer you blankets and make you pee in a cup to see if your dehydrated. But here no you have to be really dying for them to actually do something it seems like. Yeah they took care of my son when he had RSV but I refuse to go here anymore for myself. I'll just go to cape fear.