Warby Parker Streets at Southpoint, located at 8030 Renaissance Pkwy Suite 880 in Durham, provides high-quality prescription glasses, sunglasses, progressives, and various contact lenses, including their own brand, Scout. The store is known for its impressive cleanliness, pleasant aroma, and easy-to-follow ordering process, especially when customers have their prescriptions ready. Many visitors appreciate how straightforward it is to select and purchase eyewear, with the entire process often taking less than 20 minutes.
Customers regularly describe the staff as friendly, helpful, and professional, creating a welcoming environment. One recent visitor praised a young lady who helped find a great frame and made the entire process quick and smooth. Another reviewer mentioned that when they arrived, they were greeted immediately, and despite the store being busy, staff made time for everyone, making choosing eyewear and completing the purchase easy. The checkout process was smooth, and the customer expressed confidence in returning for future purchases.
The eye exam experience is described as top-notch, and the extensive selection of frames is praised for fitting well without struggle. Customers also value the convenience of online previews, quick measurements, and receiving email updates about their glasses' progress. One customer shared that their glasses were ready within 7-10 days, highlighting the excellent service.
Overall, Warby Parker Streets at Southpoint offers a professional, friendly optical service with a team that prioritizes customer satisfaction and attention to detail. The combination of quality products, helpful staff, and efficient service makes it highly recommended.
They have a huge variety in store to try on different colors/styles. The staff is super knowledgeable and kind. I also came in with a broken armband the other week, with a crying baby strapped to my back, and they quickly found a replacement arm and fixed my glasses for free. It was incredible.
I was there for an eye exam and to purchase glasses. Everyone I met was very friendly and helpful. The process felt streamlined. I was in a major rush but everything got done very quickly and efficiently.
Walked in, was greeted, checked in, short wait time, met with the technician, she was wonderful, went through all the steps, video session with the doctor, got my prescription, purchased the glasses I wanted, done and done. Easy as pie.
8030 Renaissance Pkwy Suite# 880, Durham, NC 27713
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