About NuBlue Service Group
NuBlue Service Group is a trusted business in the Lake Norman region, known for their expertise in electric, plumbing, and HVAC services. Home and business owners rely on them for various needs, such as water heater, sewer, electrical panel, and EV charger installations. Customers have praised the professional and efficient technicians, including Noah who quickly fixed a malfunctioning AC unit with a smile. Prom received commendation for resolving a long-standing blockage issue and providing a thorough check-up. In the area of plumbing, Paul and Cole received recognition for their excellent work in replumbing a house, removing old polybutylene pipes, and their superb attention to detail. Customers also shared positive experiences with staff explaining problems clearly, giving options, and working efficiently. The technicians are courteous, professional, and demonstrate a strong team camaraderie, working long hours without breaks and showing genuine enthusiasm for their work. They are attentive to customer requests, willing to fix issues like crooked wiring promptly, and leave neat, well-supported plumbing and electrical work. Customers appreciate the thoroughness, professionalism, and the high-quality work, including a five-year warranty and a new Bradford-White water heater. Overall, NuBlue Service Group leaves a positive impression, providing excellent service that makes clients feel valued and satisfied.
Excellent response time and communication regarding service. Victor and Jacob were great service providers, answered my questions and gave suggestions for future service. Further, Jacob responded to a text 2 hours after service completion, answering my concerns thoroughly.
We live by the lake and our sewage ejector pump alarm went off early on a Friday morning. I did my normal maintenance checks and realized by 9am I had a problem I could not fix.
Called 6-7 plumbers and found NO one willing to come or even diagnose the problem before Wednesday. I am 66 years old and the last thing I wanted to do was tell my wife that we couldn’t take showers, wash clothes or dishes, use the bathroom or run water for at least five days.
I then called NuBlue and they quickly agreed to come out first thing Monday morning.
Derron and Raul (Bernard) showed up Monday morning as promised. They quickly diagnosed the problem, confirming...read full review
Darron came out when my water heater froze due to the record breaking winter storm. He was sympathetic with my situation and worked with me to find a solution. He even took extra time to meticulously document all the damage so I could successfully have my replacement water heater covered by my homeowner’s insurance. Darron and his colleague Raul installed the replacement that day and I was back with hot water with minimal impact. I am pleased with Darron and Raul for their professionalism and helpfulness and will ask for them again if I need plumbing work done.