“Shout out to one of the on-duty vets, Dr. Heard(?), at Willow Bend Animal Clinic, Holly Springs who workedclosely with a Walgreens pharmacist to get emergency meds for my senior Chihuahua during the winter storm today. Walgreens was out of Zylitol-free liquid Gabapentin, and despite the pharmacist calling other branches, none were to be found. A phone consultation between she and the pharmacist came up with an alternative. This is beyond customer service at it's best! (Recognizing workload often prevents this, even if the professional wants to).“
Veterinarians
“Shout out to one of the on-duty vets, Dr. Heard(?), at Willow Bend Animal Clinic, Holly Springs who workedclosely with a Walgreens pharmacist to get emergency meds for my senior Chihuahua during the winter storm today. Walgreens was out of Zylitol-free liquid Gabapentin, and despite the pharmacist calling other branches, none were to be found. A phone consultation between she and the pharmacist came up with an alternative. This is beyond customer service at it's best! (Recognizing workload often prevents this, even if the professional wants to).“