About Austin A. Layne Mortuary, Inc.
Austin A. Layne Mortuary, Inc. is highly praised for its professionalism, attention to detail, and caring service. Families have consistently been pleased with how the staff handles funeral arrangements, making stressful times easier. The staff, including directors and other team members, are described as professional, attentive, and going above and beyond to ensure everything runs smoothly. Many families appreciated the seamless process, from initial contact to final arrangements, and felt their loved ones were treated with dignity and respect. The funeral home has hosted multiple funerals for different families and received heartfelt gratitude for their exceptional service. Overall, Austin A. Layne Mortuary, Inc. is recognized for providing compassionate, dedicated, and top-quality care during difficult times.
I don’t typically write reviews unless it’s a horrible experience or an extremely pleasant experience..It’s a pleasure to work with Deborah Lampkin..Her attention to details and her professionalism is impeccable and refreshing.
🙏🏾Deborah @ SHOWMEDOVES 🕊️🕊️
This was the first time that my Mother, Sister & I had to plan services. When I received the news of my youngest Sister's passing, I immediately began reaching out to local funeral care providers. Timothy (Austin Layne-Funeral Director) was the first & only to respond with pricing list and availability for follow up questions. This made it easier to review everything while we traveled back to St. Louis to. prepare to lay my sister to rest.Timothy, Mrs. Gail (apologies if I spelled incorrectly) & even Austin Layne himself ensured that things were seamless. My family & I agree that everyone went above & beyond. We extend our sincerest gratitude. Continued blessings to you...read full review
Came to pick up a loved ones ashes and was not acknowledged at all. I’m sure it’s because I appeared to be young and they assumed I was irrelevant. It was rude and uncalled for. You shouldn’t judge a book by it’s cover.