Appliance Repair near St. Charles

“PACE appliance was assigned to me through my Extended Warranty to repair my Whirlpool refrigerator. From the first conversation to the last Kristina was very professional with helping me with arranging the service calls , communication with the Warranty Repair company and the other issues that had come up along the way over the almost 4 month process. Bobby was also professional and provided excellent service. My fridge is running smoothly now. Thank you all!!“

“Mike was prompt with his responses and gave me advice about how to troubleshoot my issue. Turns he was right and didn’t cost me a dime. Very nice fella, easy to talk to and understand. I’ll be calling them back for any other issues I have with an appliance.“

“Great service. Kyle took the time to answer my questions and explained the operation of my dehumidifier. Very friendly. Thank you.“

“My Strap ripped on my Nordictrack rower and I was recommended to order from this site from the manufacturer and the item was delivered within a week (I'm from Canada). Though the part was rather expensive... The ordering process and website from this company was quick and easy.“

“I can't say enough about the professionalism, promptness and the will to get the job done. Guy and Brad both worked very hard and were determined to get our beer cooler up and running. It wasn't the easiest job and many technicians would have walked away. These guys are the type of servicemen you will call on regularly, build a relationship with and most importantly trust them to take care of your equipment when you need it most.Thanks for your help!“

“Timothy was pleasant and thorough with his diagnosis of the problem with my furnace, however I still have no heat due to what Timothy wrote in his report. The fact that I am a new homeowner with this property, him telling them that the furnace was dirty and maintenance on the furnace is part of the issue.
I told him that I had nothing to do with the maintenance of the furnace due do the fact that I just purchased the house was not put in the report. Now it seems that my home warranty plan that I purchased at closing is not going to pay for the repairs based on Timothy's findings. So at this point I am still without heat in my home. Timothy should have disclosed the conversation that he and I had regarding the fact that the maintenance had nothing to do with me, the new homeowner. I had already disclosed with Choice Home Warranty that I was the new owner and they had to honor that, and any repairs for the furnace doesn't fall on me. The issue was already in the home before I purchased it and it passed inspection.“

“Amazing experience. Great communication and response times. Very Professional. Gave me an honest assessment of my system and what was needed. Also proposed a maintenance plan for the future. Low pressure, did not try to up sell me. Will use again and highly recommend!“