About Jordan Valley Health - Springfield Grand
Jordan Valley Health – Springfield Grand offers a wide range of services. The women’s and children’s clinic has a pediatrician who is friendly, patient, and informative. Most patients report good service and the wait is not terribly bad. One reviewer noted a problem with phone service; they were told to bring a child in for a possible injury, but after examination the child was sent to the ER. The doctor was nice, but the phone gave wrong information, wasting time. The center also provides dental, vision, primary care, Express care, pain management, and an onsite lab and radiology department. Front staff always have a smile and are ready to talk. When an appointment was misdirected from the Tampa location to the Grand location, a receptionist listened and rescheduled a 4 p.m. slot after discussing the medical issue with the doctor. Patients appreciate the helpful, caring staff and the center’s willingness to work with them.
I didn't go into the clinic building but I did use their pharmacy & that was a good experience. The line of cars moved quickly, and my medicine was ready early. The people I interacted with were friendly and helpful, which was a breath of fresh air.
I had my first appointment with the dental clinic today. I was thrilled to find that they had openings, and that state insurance was accepted. I didn't have long to wait before Bri came to take me back. She took x-rays and got me settled. She was very calming for me, as I do have a bit of dental anxiety. Then the doctor came in, looked at my teeth, and then spoke to me about my teeth. She answered my questions and was very kind as well. I recommend this clinic to anyone that needs dental care!
Our kids pediatrician is at the women's and children's clinic. We've never had bad service. The wait isn't terribly bad. My only complaint isn't even about the clinic it is the phone service. We called ahead asking if we should bring our little one in or take him to the ER after a fall for potential stitches. We were told we could absolutely bring him into the clinic and after examination we were sent to the ER. The Dr was nice, patient and informative but I wish I hadn't been told over the phone the wrong information, and wasted our time with going in.