What an efficient customer service operation. It started with Kevin answering the phone after just a couple of rings. Then he stated he would have a technician call me shortly. It was maximum of 1 hour and Josh McCarty called and asked how urgent the situation was and I told him it could wait till morning around 9:00 am.
Today Josh called at around 9:00 am just as he said he would. I was able to send him pictures of my situation with a water softener bypass valve failing. He provided a means of bypassing our softer and advised how to reattach the softener when ready. He was in and out within 30 minutes.
Highly recommend Josh as a technician being he is very personable… read full review
About DeLong Plumbing Heating and Air conditioning
DeLong Plumbing Heating and Air Conditioning is a reputable company that provides excellent services. Their plumbers are trustworthy and professional, taking the time to clearly explain what needs to be done. They are quick to respond to needs, and their crew is personable and considerate of personal concerns. DeLong's team is open and honest, and they keep clients informed throughout the process. With their reputation for reliability and expertise, DeLong is a trusted choice for plumbing, heating, and air conditioning services.
Customers praise DeLong's no-nonsense approach, friendly staff, and reasonable prices. They appreciate the company's prompt service and professionalism in handling challenging projects, such as repairing antiquated equipment or replacing old sewer lines. Clients highlight the team's ability to find solutions that meet their needs, without any pressure for short-term fixes. Overall, DeLong Plumbing Heating and Air Conditioning is highly recommended for its outstanding service and expertise.
Reviews
DeLong Plumbing came to our business and installed a water spigot for us, Josh McCarthy was our Plumbing Technician, he was polite, courteous, and very knowledgeable and professional! I would recommend DeLong Plumbing to any business looking for great service and even better people!
We recently had the unfortunate experience of needing to replace the exterior sewer line from our house to the city main. Before calling DeLong Plumbing, we had been working with another well-known plumbing company that had us replacing one thing after another. Looking back, I only wish we had reached out to DeLong Plumbing sooner for a second opinion.
From the very beginning, Skot was incredibly helpful, knowledgeable, and professional. He took the time to explain everything clearly, kept us informed throughout the entire process, and made sure we understood our options. His pricing was fair and honest, with no surprises, and it was obvious he takes great pride in his… read full review
Photos

Hours
Good to know
- parking: lot
- on-site services
- accepts credit cards
Location
1309 South Scenic Avenue, Springfield, MO 65802
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