Crump Truck & Trailer Works, located in Springfield, MO, has been a trusted provider of high-quality truck and trailer services for nearly a century. They specialize in a wide range of services for medium and large vehicles, including general repair, preventative maintenance, brake repair, wheel alignments, suspension repair, and more. The facility is known for its commitment to ensuring that both vehicles and customers are well cared for.
Customers consistently praise the excellent service they receive at Crump. One reviewer highlighted how quickly the team diagnosed and fixed brake issues on a travel trailer, allowing for safe travel. Another reviewer, who works at Crump, emphasized the dedication and experience of the staff, noting that their combined industry experience is around 350 years. This long-standing business prides itself on honesty and reliability, making it a dependable choice for fleet maintenance and repairs. With a strong community focus, Crump Truck & Trailer Works continues to support local business and maintain high standards in vehicle care.
Recent reviews highlight the shop’s fast and accurate service. QTI’s president mentioned that Crump has the best alignment for semi trucks in Springfield, with fast service, fair pricing, and knowledgeable staff. They have become an integral part of their business, helping keep their assets maintained and on the road. Additionally, a customer traveling across the United States appreciated how Crump handled tire replacement and laser alignment on a 45-foot fifth wheel toy hauler after multiple failed attempts elsewhere. The staff was very knowledgeable, answered all questions, and got them back on the road quickly.
Another customer expressed gratitude for being referred to Crump, praising their professionalism and hospitality. They appreciated the customer service, including offers to drive clients to eat while waiting and a well-stocked shop that works efficiently to complete jobs quickly. The customer intends to return when their Kenworth needs more work, reinforcing Crump's reputation for quality and service.
