Reviews for Degeus Tile & Granite
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.1/5 Facebook: 5/5Degeus Tile & Granite
3532 63 Hwy S, Rochester
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Smart, modern, and friendly staff that supported all of our family home needs. We picked bathroom remodeling procelian tile and engineered wood flooring for the basement. Very happy with the products.
This place rates a 5+ for workmanship. The installer we had was one of the best I have seen! He treated our home like it was his. Shane arrived when on time and left the work area clean every day. So why a 2-star review?Customer service is HORRIBLE! We have not experienced this type of service from a "service business". From the beginning. We arrived at the showroom in late January. The sales staff was polite and helpful. After the sale and down payment is where the horror story began. We were told 4-6 weeks after we paid half the bill which was several thousands of dollars. I contacted them in the middle of March but scheduler would NOT respond to calls or emails. I...read full review
We went to Degeus in search of the perfect backsplash for our kitchen and a quartz remnant for a countertop. The customer service was great and we have no complaints. They offered several suggestions, let us take home multiples samples, showed us what grout colors would actually look like with the tile, and were just all around extremely helpful. They aren't over the top "pushy salespeople" and just let us look around until we wanted assistance. They have numerous quartz and granite remnants, which ended up saving us a ton of money. We would definitely recommended them for your tile and countertop needs!