About Hiller's Flooring America
Hiller's Flooring America offers a wide range of flooring options, including carpets, hardwood, tile, laminate, and vinyl, catering to various styles and budgets. Customers appreciate the knowledgeable guidance provided by the staff, making the selection process smooth and enjoyable. The showroom is massive, with a huge selection of ceramic and porcelain tile, hardwood, many laminates, engineered hardwood, and luxury vinyl plank. Real stone is also available. There are thousands of carpet colors and faceweights to choose from. The store has very clean bathrooms and even a play area for children, so parents can sit at relaxing tables while making their selections and working out delivery and installation details. Reviews highlight the professionalism and hard work of the installation team, delivering high-quality results. One customer shared that Kyle came out to repair a broken window blind, took it down, and mailed it into the company for free, demonstrating rare courtesy and professionalism. Many customers also praise the friendly and dedicated staff, like Dan, who spends time with customers, shares samples, and follows up without pressure. The company's commitment to customer satisfaction is evident, as employees are quick to respond to questions and concerns. Overall, many customers express their pleasure with both the products and services, recommending Hiller’s Flooring America for anyone seeking excellent flooring solutions and support throughout their project.
Due to an emergency, the edge of our LVP got a bad scrape. I called Hillers who had installed the LVP and spoke with Kyle. The original plan was to replace the edge but unfortunately the color is no longer made. Kyle says “not a problem,” he came out and fixed the scraped edge so that you cannot tell it was ever damaged. Thank you Kyle and thank you Hillers for the excellent service.
I went to Hiller’s to look at some carpet, as I am working on the details of a renovation at my new home in Kansas City, but I am having to do much of the planning remotely. Even though I was not sourcing through their store, the sales Associate, Jenny, was so incredibly kind and patient in helping me look at samples. She gave me excellent information, provided her expert opinion, and made me feel confident in my decision. If you are ever in need of a flooring specialist, Jenny and her team would be an excellent choice!
⭐⭐⭐⭐⭐ Great Experience with Hillers
Working with Hillers was an outstanding experience from start to finish. From the first point of contact, Anthony did a great job explaining the entire process and making sure I understood all the options available. He was professional, knowledgeable, and easy to work with.
On the occasions when Anthony wasn’t available (he day off or with another customer), his manager Riley stepped right in and kept everything moving seamlessly. That level of teamwork and support really says a lot about the company.
Their knowledge of the products, current trends, and what works best for the customer was impressive....read full review