Best Heating & Air Conditioning / HVAC In Prior Lake

“Excellent customer service! Call with an issue on my furnace and Jake responded quickly and fixed the problem. I will definitely call them again in the future!“

“We hired Prior Lake Heating and Air Conditioning for our annual tune-up, and they went above and beyond. The technician was extremely thorough and discovered that one of our furnaces was on the verge of failing. He didn’t just give us the bad news—he walked me through the actual measurements and explained everything clearly.

They even followed up by trying to get the manufacturer to cover the issue under warranty. When that didn’t work, they came back with three pricing options that were more than fair—honestly, excellent. We decided to move forward with a new furnace installation.

The install crew was friendly, professional, and spent most of the day making sure everything was done right, including custom ductwork. They tested the new system in front of me, explained how everything worked, and the final charge matched the original quote exactly. Best of all, they scheduled the installation just four business days after we approved the quote.

From start to finish, the entire experience was professional, transparent, and hassle-free. We’ll absolutely be using Prior Lake Heating and Air Conditioning for all of our future heating and cooling needs.“

“Jack Johnson was the tech who came to do the annual inspection of my air conditioner. Jack was thorough, and very professional. He explained everything that he was going to doing advance and then when he finished he showed me photos of how everything looked inside and made recommendations on what I might want to consider addressing at some point - no pressure to complete the suggestions today. So reassuring!“