About Prior Lake Heating & AC
Prior Lake Heating & AC is committed to providing customers with quick, reliable, and high-quality service. Their professional technicians are well-trained and equipped to give honest advice and help families make informed decisions. Customers have praised the staff for being fair and courteous. Services include repair, installation, and maintenance of HVAC systems at reasonable prices. Customers appreciate the honesty and transparency, as the staff clearly explain the issues and options without pushing unnecessary sales. The company responds promptly, follows up as promised, and offers excellent service with fair pricing. Recent reviews highlight their thorough and friendly approach, including going above and beyond during furnace tune-ups and ensuring the new system is tested and explained properly. Their team is professional, respectful, and dedicated to making the process hassle-free. Being a family-owned business, they are highly recommended for all heating and cooling needs.
Lucas was prompt. Looked at system & explained every thing very well. Was expecting the worse with the older AC unit. When comes time for another repair or replacement will call them without hesitation.
Jake from Prior Lake heating & Air was great. He came out, gave me a quote and answered all of my many many questions. His team came out (Ben and Zach) and were very professional. They were thorough and cleaned up everything. They did a fabulous job for a very good price. I am so happy!
We hired Prior Lake Heating and Air Conditioning for our annual tune-up, and they went above and beyond. The technician was extremely thorough and discovered that one of our furnaces was on the verge of failing. He didn’t just give us the bad news—he walked me through the actual measurements and explained everything clearly.
They even followed up by trying to get the manufacturer to cover the issue under warranty. When that didn’t work, they came back with three pricing options that were more than fair—honestly, excellent. We decided to move forward with a new furnace installation.
The install crew was friendly, professional, and spent most of the...read full review