Water Heater Installation Repair near Columbus

“Teddy came to unclog my tub and he was knowledgeable, friendly, and did a great job! He even gave me tips to prevent this from happening in the future. Very happy with Matt's Plumbing Solutions!“

“Got recommended Hugo Plumbing from another locally owned plumber that was booked out over a week.

My tank storage water heater was leaking out the bottom. I called at 12:30 on Wednesday, talked to Sue, it was immediately clear she was well versed in the business and equipment. Nash came out at three, and we talked through replacement options. There was never pressure to purchase or an attempt to upsell, I was the one to guide the conversation into higher priced options. We talked through the cost, pros, and cons of the tank, tankless, and heat pump options available.

I opted for tankless, and John and Brandon installed a Navien NPE-240a2 today. They came in, did the work over about two hours, I paid them and they left. They never tried to sell me other services or a monthly subscription plan like the big franchises.

With my old water heater, the inlets, outlets, exhaust, and gas line were poorly placed and just kind of floating in the air. Now everything is cleaned up, they rerouted the gas line through the floor joists above and the water lines are anchored to wall in clean lines. In addition, they did an excellent job cleaning up, not a speck of PVC or dust was left behind.

For both appointments they provided exact times they would show up, not just vague five hour windows, for both appointments they were actually early and gave me a call to see if I was available to get started early.

My experience with Hugo Plumbing is an affirmation to always choose locally owned businesses, knowledgeable and straight forward answers from the office and field folks alike. Will definitely return for any future needs.“

“Thought my water heater was leaking that they installed in January, 2024. Tec came to look and order parts. But it wasn't the water heater but a condensation pump off my furnace. There was no charge for the advice. We contacted the furnace company which part was under warranty to get replaced. We try to use local contractors. Ike has been around along time.“

“My salesman Larry was very helpful. He answered all of my questions. The installation process was quick. They were able to put the system where I wanted it. We've had they system since July and it's been working great.
Commers was about $1000 cheaper than Kinetico and offered similar TDS reduction. The water pressure is great. They showed me how to change the filters, which is easy. I referred a family member also looking for a water filtration system and she is also very happy with her new system.“

“My A/C went out and he came and gave me a quote. He said he could get me in a couple of days. He called me that night and said he had a cancelation and if they could come at 8am the next day. I was like yes. This was in August 2021 the week it felt like 200 degrees. His grandkids installed the A/C. They did a great job and answered all my questions. I am happy to see that this business will be around for generations.“

“Needed a plumber ASAP! They were kind courteous and were recommended by word of mouth! Thank you so much!“

“Brad has serviced our home the last 15 years. His response time has been very fast. He is extremely honest and his prices are fair. I would highly recommend Northland Aire!Services: A/C system maintenance“