Damage Restoration in Traverse City

“Great experience with the Stanley Steemer team! They were on time, communicative, and very professional. They made sure to protect my home from their equipment and cleaned up well. I had 3 sofas, 3 chairs and 3 ottomans cleaned. Everything looks terrific. I would definitely use them again.“

“The crew was prompt and professional. The work was done properly and the clean up was complete. The Forman, Tom, was onsite and available throughout the project and was very helpful with all aspects. I had noticed that small corner a shingle was broken off at the eave. I felt it was too minor to address. Apparently they noticed it also and fixed it without being asked.“

“Absolutely amazing team! They were quick to get out to us after a pipe bust, flooding our home. They explained everything so that we could understand what was going on and made a very stressful time less stressful and a bit easier.“

“Gone for the weekend came home to a toilet that had been running since we left. Flicked the handle and it stopped. Water in bathroom, bedroom and some in living room, ugh! Called Serv Pro and Cameron and Ryan came out the next day. They set up a dehumidifier and five different fans to dry things up. Cam came to the house two other times to check things out. 8 days later we were dry. Ryan came and took out the dehumidifier and the last fan, we are dry now, yay!! Serv Pro did an excellent job! Wouldn’t hesitate to call on them again, although I hope we never need them again.“

“Great and cooperative operation. Responded very quickly to flooded egress’s. I would highly recommend Erich and his company.“

“This company did an outstanding job with our water damage restoration! They were efficient, respectful, and incredibly thorough. The team explained everything clearly and worked quickly without compromising quality. Our home looks better than ever, and we couldn’t be happier with their service. Highly“

“Friendly. Fast. Professional.
Will call them every time!

We’ve now worked with Northern Reflections Construction & Restoration twice, and both times Jesse went above and beyond.

The first time was when we discovered a pin-sized hole in the interior spigot line. It had been leaking and we were terrified after spotting a small bit of mold starting to form. Jesse came over immediately, reassured us, and treated our home like it was his own. He coordinated everything including bringing in a plumber to replace the spigot and install a dedicated shut off so the hose line wouldn’t cause future issues during winter. He also coordinated the drywall. And a total pro at taking care of things with the insurance company. We felt so good about everything each step of the way. And everything was SO fast and professional. Our whole household was so wound up from when we pulled up the carpet to see the damage before calling, and once they got there we felt safe. It was under control by people who were communicative and obviously knew what they were doing!

The second time, we realized a water line hadn’t been fully shut off and we had a stealth leak running for about 8 hours before we caught it. We texted Jesse in the evening and he made sure industrial-grade fans were delivered to our house right away (EVEN THOUGH HE WAS OUT OF TOWN!). That quick response likely saved our floors and limited the damage to just a few days of drying instead of a full replacement of all our floors. Always responsive and always answering any questions patiently every step of the way.“

“The absolutely best service and professionalism I have experienced!!!! Amazing craftsmanship and attention to detail!! Truly a talented crew. I highly recommend!!!!“

“Heritage Wood Floors did a tremendous job of installing a beautiful maple hardwood floor in my house! I give them the highest recommendation possible. The humidity level in my house was especially low, too low initially to allow for a proper installation and Bill (owner) made numerous out to my house checking and working with others to ensure that the humidity level was increased to allow for an installation that would stay nice and smooth after the humidity increased in the summer and not buckle the floor. This included bringing out the manufacturers rep for his opinion and recommendations. Doing the right thing, the first time is a great practice. It may add a little extra time to the project, but in the end, it is very much worth the wait. In all, they installed a lovely floor expertly. Thank you so much for a lovely floor!“

“Jordan and Travis were great communicators and very professional! They excelled at getting everything taken care of in a very appropriate time.“

“Jwinn is a reliable, hardworking company. A local business, run by a local family man, equals a satisfied customer.“

“Archer Contracting has provided us with top notch service for both home remodel projects and water damage repair work. They are experts in their field and exceed expectations when it comes to the quality work and customer service. Archer provides quality custom work that left us in awe. It was a pleasure to work with all members of the Archer team and would absolutely use them again in the future!“