I had a great experience with Preferred Medical Group. Dr. Kelly was quick, trustworthy, and very professional. I made an appointment that morning and was seen just 45 minutes later. As a midnight shift worker, I really appreciated how fast they got me in so I could get home and rest. Thank you, Dr. Kelly and the entire staff, for the excellent care and outstanding service!
About Preferred Medical Group
Preferred Medical Group is a practice dedicated to compassionate care for patients of all ages. With nine healthcare providers and a team of thirty-one staff members, the group has been serving the community for many years. Patients praise the practice for its excellent doctors and friendly staff, who make them feel valued and heard.
Patients highlight the expertise and professionalism of their doctors, specifically mentioning Dr. Ustruck and Dr. Carbajo. The practice is also commended for its efficient and helpful staff, with Kelly being singled out for going above and beyond to assist patients. Many patients have shared positive experiences, noting that the office staff, nurses, and providers are kind, caring, and always there to help. One patient appreciated how Dottie stepped up to solve a minor issue quickly and effectively, showing dedication to helping others. Another patient praised the friendly and accommodating staff, including Jaya and Kelly Murdock, who provided top-notch care and made patients feel comfortable. Due to these positive experiences, many patients have recommended Preferred Medical Group to their family and friends.
Reviews
Every time I call there or go in, the office workers are so kind. As scattered as I am, its refreshing to have people dont get annoyed with me..
So great having happy office staff! They go out of their way to help!
Debra Tansley
I love it here. Feels like family
I see multiple Dr's here but mainly Jenna for primary care and Rachael for foot care. I find it speedy and thorough.
I really love the reception & nursing staff. GREAT ladies
I have seen multiple Dr's and all are wonderful. Since becoming a patient in 2012 I have never thought about leaving
I really trust the entire Team with mine and my families care. Great place would recomend.
Photos

Hours
Good to know
- accepts credit cards
- free wi-fi
- accepts insurance
- covid-19 testing site
- open to all
Location
1200 12 Mile Road, Madison Heights, MI 48071
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