Pest Control in Madison Heights

“Lynn is the best! Very friendly, very helpful and thorough. She knows her stuff. She is a true blessing for the Terminix team.“

“Chris handled our carpenter ant issue perfectly. He arrived the same day we called and immediately identified the nesting area in our wall. Chris used an eco-friendly foam treatment that didn’t leave any mess or smell. He also sealed the exterior cracks where the ants were entering. He was super thorough, double-checking every room. The problem was completely gone within days. Exceptional same-day service and very respectful technician!“

“Hello!

Our service tech Matte Higley is very through and very customer oriented. We would like him to be our assigned tech from here on. We have been with Terminex for over 20+ years. Very satisfied with our service especially with our old tech who we had for 17 years. In the past 18 months we have had at least 6 different techs. They have all done a great job however there is no continuity. We have to educate the techs about our nature yard and our visiting hummers, every time there is a new tech change, which has been several as I have commented on.
I understand Terminex was purchased by an English company and there has been lots of internal and International conflicts during the transition.
The way we see this very long transition is,the only thing that has been
consistent is the inconsistency. Which is not our problem, however it has become our problem as I have mentioned.
As I mentioned earlier, Matte Higley is a tech who we would like to continue handling our service, can someone make that happen for us???

I am also curious about 2 other items. Why is it that our area has become a revolving door for managers. Seems to me, that means the top management has no clue of what is going on or the new English owners have no idea how to run a U.S. company and what the priorities should be? Also one last item, the English companies name, I hope that does not replace the name Terminex, because that really doesn't fit here on the U.S.
Like your service and your techs. Would like to have just one in the future.

Thanks
Lary & Deborah“