About Chapel Hill Memorial Gardens
Chapel Hill Memorial Gardens provides exceptional service with a professional, helpful, and supportive team. The staff, including the friendly and caring team members, make the burial process easier for families. The management ensures the cemetery is well-maintained, and the staff's dedication to their work provides a smooth and compassionate experience for those planning memorial services or visiting loved ones. The reviews highlight the compassionate and professional staff, including Denise, who goes above and beyond to assist families with burial activities and future arrangements. The management is reminded that it is the people like Denise who make the organization successful and respected. The reviews also mention the excellent customer service provided by staff members, such as Matt, Justin S., and Kelly, who demonstrate high standards of prompt and accommodating service. The cemetery itself is well-maintained, with the mausoleum and burial plots also being well-cared for.
Went to visit today on Mother’s Day and the place is not kept up at all!!!! I’m livid my Aint passed 1 1/2 yrs ago and it looked like they just threw her head stone on her plot! I can put my fingers under it smh I’m definitely calling the city on them!!!!!
It should be obvious that a compassionate, professional staff, proud of their role and responsibilities, MAKES a company. The management (owner’s) of Chapel Hill should never forget this business concept.
Denise Andrews reflects this very premise and Chapel Hill is fortunate to have her as their representative.
Over coming the disadvantage of the distance between Florida and Michigan, Denise was able to handle the burial activities associated with the death of my older brother. She even put us on the correct path for getting a veteran’s marker through the VA. In addition, Denise was successful in securing all the future arrangements for the eventual...read full review
December 5, 2024. I am unable to write this as a separate review. Adding this to existing review with date.
Denise provided professional and excellent customer service. She went over and above to accommodate inquiries for holiday wreath orders and placement at Chapel Hill. Much kindness and compassion occurred to assist in making this happen. Denise along with Matt demonstrated high standards for prompt customer service. Such a pleasure to work with them. Thank You.
June 5, 2022. Justin S. was amazing to work with!!!! He provided professional, excellent and prompt customer service for our family bench at Chapel Hill. He was kind and compassionate to assist...read full review