Ross Construction Services
“Pays attention to detail and does amazing work. Plus all the employees where professional and respectful. Highly recommend”
Contractors near Grass Lake
Contractors near Grass Lake picked by BestProsInTown
7 businesses
Franklin Flooring Installation Services, LLC
“After shopping around for carpet and flooring I reached out to this company. After meeting with Joe I could tell he was more experienced than any other person I met with. I was shocked at his pricing compared to the other quotes but he was referred by my painter and realtor.
I can assure you after the work was done I have zero regrets. He was very professional and the work was some of the best I had seen. He was also telling me about some new flooring that he can do that he can do on concrete to make designs in your floor for a very high end look. I will be looking into this for some of the plastic surgeons I work closely with to make their office stand out.
Thanks for the amazing work Joe.”
Lester Brothers Inc
“Updated 6/3/2026.
Had a nice chat with Cody Lester who reached out after my review posted. I completely reverse course on my original review. Cody owned this. He apologized, acknowledged, and took steps to make this right with me and earn my business back. There are so many companies that would have simply blown this off without a care. This was a refreshing experience in a day when customer satisfaction seems to be at the very bottom of most companies priority lists. Because of this experience, I will likely try to give all my applicable business to this company. Wow. Outstanding job acknowledging that my experience doesn’t align with your business model and taking steps to rebuild the trust and relationship with the customer!
Original review:
My recent experience left a lot to be desired. I ordered a large delivery ( 7 yards) of compost. It was from last year, I said that was fine even though there was no price adjustment offered. Scheduled delivery for a specific Friday when I’d have weekend help to move it all. They call the day it’s supposed to be delivered to let me know “someone” sold all their compost and my delivery would be delayed. I asked if they were going to offer any kind of compensation- discount or free delivery for the major inconvenience, they said they’d have to check and get back to me. Indicating they had several other customers impacted as well.
Then the compost finally does arrive and as I move it I keep finding trash in it. Not just one or two things, something in every shovel full. Broken glass, snack food wrappers, pieces of plastic grocery bags old screws and other metal shards. It was horrible I even cut myself twice picking the garbage out.
Not only was the quality of product received terrible but the lack of effort and customer service provided to solve the problem they cause was nonexistent. In future I will take my business elsewhere, I’d recommend others consider doing the same.”
