Jun 2024
I am so surprised at the negative ratings. I have always had timely call backs for any issue. The staff has always been kind and helpful and I find the doctors to be excellent. I recommend this office to everyone.
About Northern Light Mercy Internal Medicine
Northern Light Mercy Internal Medicine is known for their swift and professional service; one reviewer was pleasantly surprised by how quickly they located the person they needed and secured an appointment. The diagnostic skills of the doctors are highly praised, with one reviewer commending them for accurately diagnosing their condition in just 15 minutes. However, there are concerns about the communication and follow-through of the front office staff. Some reviewers have experienced issues with lab orders and anesthesia screenings not being sent as promised, and have felt the need to act as their own medical secretary. Additionally, there have been reports of rude receptionists and a lack of improvement after addressing the issue.
Reviews
Aug 2023
Today I called, they located the person I needed right away! Both the reception and the gal I needed were very professional and prompt, and got me an appt right away! I was actually shocked, but so pleased! Needless to say you can’t get any better than that these days! 5 stars in my book!⭐️⭐️⭐️⭐️⭐️
Oct 2022
Excellent excellent diagnostic skills - nailed my condition in 15 mins when other docs have take years to diagnose same condition. Terrible communicators. Don't send lab orders when they say they will. Don't send anesthesia screenings when they say they will. Basically, you are required to be your own medical secretary.
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- specialties: internal medicine
Location
43 Baxter Boulevard, Portland, ME 04101
Discover More Local Pros
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.