7AM - 5PM
20 Hill Rd, Arundel8AM - 5:30PM
556 Elm St, Biddeford“I have a beard dragon. They are the nicest people. It is a hour long to to get there, but they are worth the travel.“
8AM - 5PM
1445 Alfred Rd, Lyman“This is a new veterinary center for myself and new bullterrier puppy. I find the staff super friendly and knowledgeable about the breed.
They care, not always about the money, I'm sure I'll be transferring my other dog's here. Really happy ?“
Animal Hospitals
Animal Hospitals
Animal Hospitals
“I stopped in unannounced to inquire about services. This practice had been referred by a neighbor. I've had 13 dogs in my adult life, all rescues and have become familiar with several practices, fortunately I was a client of one for 20 years until the vet retired and they became corporate. I was immediately impressed not only by the space & cleanliness but by the atmosphere. They also had a basket with supplies for donation which showed they are caring and try to help - something I've not seen. I noticed is the lack of the familiar antiseptic scent, which I think can be a trigger to animals. I was also happy to see staff without the white coats which in my experience is another trigger. The receptionist was very nice & made me feel comfortable. I visited a practice where the staff was either rude or just impolite. I wasn't rushed or felt I was in the way and when I asked if I could bring my dog inside, they were eager to meet her - another plus. All 4 techs & receptionists were super sweet to my dog who was obviously a little hesitant - I think she knew where she was. Dogs are smart. Though there were other clients, they took the time to greet her and make her feel comfortable, allowed me to weigh her and noted the weight. I have also been searching for a practice that is not corporately owned and was thrilled to hear that they were not. That's hard to find these days.
I recounted an experience I had with a blood draw and how I felt it could have been better done. My dog is not aggressive but fear can trigger a problem which I'd like to avoid. They responded by agreeing, stating they work with the dog and the dog's personality. They also said sedatives mask the dogs personalities and my goal was not to have to sedate my dog every single time she goes.
The clincher when I asked about vaccines stating I was NOT anti vax but didn't feel it necessary to do more than she needed. Their response was they don't push vaccines. I was floored. That never happens and it should. Not all animals require the same protections.
I had not been comfortable with the practice I had recently chosen, in part due to location. I'm so glad I went. I made an appt for her next wellness and will have her records sent.
I don't think I've ever felt this comfortable asking questions which are so often rebuffed. First impression make a world of difference too. I hated going to the practice I was with for many years because the front desk staff was abrupt, unfriendly and always seemed to be hurried I have had in the past difficult dogs bc they were scared. Animals sense that. More than not the impression I got was that we were a problem. It's not the dog's fault they had a history of abuse and they're supposed to be compassionate - so I thought.
I never write review but was so impressed I'm passing along my experience.“