Exsite Services, Inc.

Aug 2025

I had to use them because of AHS. I cannot believe they are a legitimate business because they do not act like one. From the service to communication (or lack thereof) it has been nothing but disappointment.

Aug 2025

I am giving them 1 star, because unfortunately that is the lowest possible. This company and any representative that I talked to are the MOST unprofessional, unethical and incompetent people that I have ever dealt with. They were assigned to me by AHS. They did not finish the job after 4 visits, and I believe that they run a SCAM to milk AHS and their customers. Every time it takes them several days to schedule a visit, they postpone the scheduled visits without informing you, and after each visit that they cold NOT fix the problem it takes them several days to submit a report to AHS. After 6 WEEKS and 4 VISITS by their incompetent staff, the problem was not fixed and...read full review

Jul 2025

This company should be shut down — Absolute scam artists. They are not a real company!!!

If I could give ZERO stars, I would. This is hands down the worst company we’ve ever dealt with — dishonest, disorganized, and completely careless.

Our 50-gallon water heater started leaking over Fourth of July weekend. American Home Shield (AHS), which is a disaster on its own, assigned us this joke of a company. From the start, it was a mess. Instead of replacing our existing unit with the same size, they tried to downgrade us to a smaller tank — not because it was appropriate for our home, but because they “couldn’t get access” to a 50-gallon heater....read full review