Hillcrest Clinic
“I had a procedure at Potomac Hillcrest Clinic on 6/5/26, and I wanted to leave an honest review because I almost didn’t choose this clinic due to some of the reviews I read online.
Before my appointment, I was extremely nervous. I’m someone who takes reviews seriously and always tries to leave accurate feedback based on my own experiences. After reading several negative reviews, I almost canceled and went with Planned Parenthood instead since I’ve been there before. The only reason I decided to keep my appointment at Potomac Hillcrest was because they offer sedation. Planned Parenthood was less expensive, but during my previous procedure there I was awake, and while it was manageable, it was still somewhat painful. I wasn’t looking forward to going through that experience again.
The day of my appointment, I arrived for my 10:00 AM appointment. I will be honest, the clinic was very busy and packed that day. I waited approximately 3 to 4 hours before my procedure. While waiting, the only thing that really bothered me was the lack of air conditioning in the waiting room. Being pregnant, I was uncomfortable and felt hot for a while before my body adjusted to the temperature.
Once I was taken to the back, the environment was much more comfortable. The procedure area was cool, clean, and professional. I was put to sleep, and before I knew it, everything was over.
What stood out the most to me was the staff. Every person I encountered was kind, professional, patient, and genuinely compassionate. They went out of their way to make sure I was comfortable and cared for. They provided water, medication to help with pain, and even some delicious cookies afterward. Small gestures like that meant a lot during a stressful day.
I truly appreciate everyone at this clinic for taking care of me and showing kindness not only to me but to the other patients as well. My experience was positive overall.
To any women considering this clinic: don’t let the reviews scare you away. This clinic is legitimate, professional, clean, and very accommodating to patients’ needs. I’m glad I chose Potomac Hillcrest, and I want to thank the entire staff again for helping me through a difficult day.”
