Damage Restoration near Woburn

“Felt in a tight situation having a major water leak and infant and wife at home. Wasn’t sure what to do or who to call. I was very fortunate to chance on RestorePro. They took care of everything. Unmatched communication, professionalism, and timely work. Brian, German. Erik, Nathan and the rest of the team took care of us. They also worked with my insurance adjuster to help make the claim process as seemless as possible. Restorepro was one of the best contractors I’ve ever worked with.“

“I'm grateful. It meant a lot because my dad was visiting and the property looks brand new.“

“We have an 1870's house in the historic part of Concord and all of the upstairs windows were original and needed a lot of TLC. Rather than replacing all of them (we could not use replacement windows, but would need to remove all of the window structures and do a complete replacement with wooden (2 over 2) windows to reflect what was there, we decided to look at window restorers. We found Kim Cleary last year and had his crew remove the windows, bring them back to the stop and rehab them completely in just under 6 weeks. They turned out beautiful and we are really happy with the results. We also noticed that the restored windows are so solid, that we are able to lower the temperature upstairs now, since the heat is not escaping thru them any longer. Just a great all around outcome. Highly recommended. Oh and the price was a bit more than using replacement windows, but would have been less if we completely replaced them with new custom windows.“

“We are so happy we hired Raven to restore our old windows. The windows desperately needed the full treatment to bring them back to life. We had a lot of wood rot and decay, misalignment, loud sash weights, broken cords, etc. Now they function beautifully - sashes glide easily up and down, top and bottom rails line up so we can engage the locks, and they have all new weatherstripping. And now they look incredible too. The original wavy glass is lovely and one window with florentine glass sparkles like jewelry. We couldn't be more satisfied. This team works miracles.“

“We experienced a leak in our house which resulted in mold. Pacceli and his partner cleaned the mold, sheet rocked and painted in one day. They were extremely courteous, professional, on time, and took all precautions to keep the area clean. Their work is extremely high quality!“

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“The best can be said if you work with will and respect in your work, you achieve your goals in it, I have been working for that company for 23 years. Dectam.??“

“Mike did a wonderful job cleaning 4 rooms, plus hallway and stairs, carpet looks brand new!!! He is the best!!! Wouldn’t think of having anyone else.“

“Jamaree and Noe saved the day! They worked so hard on cleaning up and had the most patience with my dog that wouldn’t stop barking. Thank you!!“

“As a first-time homeowner, I had no idea what I was getting myself into when a valve ruptured right under my bathtub on the third floor. Water was everywhere, and I honestly didn't know who to call or what to do next. My plumber referred me to Total Restoration, and that call changed everything.

When they showed up, Mark, the project manager, didn't just get to work. He actually sat down with me and walked me through the whole process. As someone who had never dealt with anything like this before, that meant the world to me. He explained what each machine did, why the dehumidifiers were so important, and how they were going to try to save my hardwood floors. They brought in these massive industrial machines with tubes going everywhere. I won't lie, it looked a little crazy, but they knew exactly what they were doing.

After I filed my insurance claim, Total Restoration worked directly with my adjuster, walked them through everything that was done, and got the work approved without me having to stress over the back and forth.

Three months later, my kitchen and bathroom looked brand new. As a first-time homeowner who almost lost it all, I can't recommend Total Restoration enough. They didn't just fix my home. They saved it.“

“I had a great experience with PuroClean in Wakefield when my roof leaked a large amount of water throughout my investment property.

I know they were extremely busy dealing with ice dam claims at the same time, but the owner Frank went above and beyond to help squeeze my house into their schedule. He was professional, responsive, and made a stressful situation much easier to deal with.

The team arrived quickly, explained the mitigation process clearly, and got everything set up to dry the affected areas and prevent further damage. It was obvious they knew exactly what they were doing.

I’m very grateful for their help and would absolutely recommend them to anyone dealing with property damage.“

“Bruno Guerriero Construction did a fantastic job sealing our leaking foundation against heavy moisture. They managed the hydrostatic pressure, causing our Boston, MA, basement to flood, leaving us with a perfectly dry, stable space.Exceptional workmanship, great communication from the team, and a 10/10 experience!“

“Joe Bertola’s company is an excellent partner in your home renovation project. There is a really strong management team to build your contract as well as manage the timeline of the project. I’ve seen Joe and team go the extra mile to make sure the homeowner’s expectations are exceeded. The team is also supportive after the project ends. A true partner.“

“Our laundry room experienced an unexpected water leak that began to seep into the hallway. The team set up drying equipment the same day they arrived and made sure everything was going according to plan every day. A difficult situation was considerably lessened by their concise explanations!!!“

“Vincent was very responsive and knowledgeable when I contacted him. His crews took every precaution to keep the area clean and safe. We were very impressed of their work.“

“Donaldo Barrera and his team were incredibly responsive, professional, and supportive throughout the entire water damage remediation process that my family and I experienced after our condo was flooded due to a burst water heater pipe in the apartment above us. From the very beginning, they were knowledgeable, helpful, and provided prompt, reliable service every step of the way. Their fast response, thorough cleanup and drying efforts, and consistent communication helped make a very stressful situation much more manageable. I truly appreciated their professionalism, attention to detail, and dedication to helping us through the process. I would highly recommend them to anyone in need of water damage remediation services.“

“I cannot thank Ron, Gilbert, and Joe enough. Our first experience with Roto Rooter was not good - the following day, Joe, the manager, came out to assess & rectify the situation himself. He apologized for our previous situation & within a few hours Gilbert was there to help. He worked for over 3 hours, was unable to fix the problem but left us with a plan. He even called the next morning to check in. Ron came that evening and within two hours he was able to fix our clogged pipe. Ron & Gilbert were phenomenal. They talked us through everything, showed us the issue, and wouldn't leave until it was fixed. I cannot thank them enough!“