Damage Restoration near Westwood

“In the middle of a big project since last year. We are adding a sun room, a bedroom, and expanding the master bedroom. Bill and his team have been working diligently over the last few months. High quality work all the way from foundation, framing, to insulation, wall boards, plastering. We are finally at trim/finish stage of the project. Reasonable, professional, responsive with no surprise. Would highly recommend.“

“They did a new roof, windows and siding on our commercial building. Excellent job, reasonable prices. Very professional. Ken gave us some great ideas that dramatically improved the curb appeal for a small cost. Lynn is always available for follow-up and follow through and communication which can often be a problem with construction. Good people doing good work.“

“Puroclean came to the the rescue after I had an unexpected water leak. They where knowledgable and helpful during the whole process. The drying machines where very annoying and they stayed in the house for about three days with daily visits. However, I appreciate the assistance from David from PuroClean he made it more bearable.“

“Clean Remodel is the standard of quality, service, and professionalism. Kevin and Enrique are so knowledgeable, attentive, and genuinely caring. They made a time that could have been so overwhelming and stressful, facing water damage and pretty extensive mitigation, accessible, manageable, and enjoyable. From helping negotiate with insurance and adjusters to explaining the elements needed for reconstruction, with great suggestions, they are amazing!Their crew is so professional and clearly demonstrate such pride in the quality of their work. Alberto was a joy to work with and went above and beyond to help with anything and to communicate all the steps and details with us. Thank you, Clean Remodel!! Fans and recommenders for life!“

“We are so happy we hired Raven to restore our old windows. The windows desperately needed the full treatment to bring them back to life. We had a lot of wood rot and decay, misalignment, loud sash weights, broken cords, etc. Now they function beautifully - sashes glide easily up and down, top and bottom rails line up so we can engage the locks, and they have all new weatherstripping. And now they look incredible too. The original wavy glass is lovely and one window with florentine glass sparkles like jewelry. We couldn't be more satisfied. This team works miracles.“

“These folks do a fantastic job. On time no problems with difficult rugs too. They picked them up and dropped them off as requested and the results are more than can be expected. Highly recommend Mike and his staff“

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“Quick to Respond, Some Delays in Follow-UpRecently, I encountered water damage in my home and needed professional help quickly. Service Master by Gilmore was able to attend to our emergency by the next day at 3 PM, a response time that was both impressive and much needed.The team efficiently set up fans to begin drying out the affected areas, taking action that was both necessary and appreciated. Additionally, the project manager assigned to me was attentive and responsive, always taking my calls, which brought a degree of comfort during a turbulent time.However, I did encounter some challenges with the administrative side of the service. Obtaining an invoice was a slower process than I anticipated. I understand that these things take time, but as I've communicated to the team, the speed of this process is crucial for insurance purposes and for the continuation of repairs.My hope is that this feedback might help streamline their process in the future.Initially, there was also a slight miscommunication regarding the timeline for the reconstruction phase, which was later adjusted to a three-week wait.I would like to emphasize that during this trying period, especially while caring for a young child, prompt and efficient service is incredibly important to me. I am looking forward to this matter being resolved soon so that we can start getting back to normal.To wrap up, Service Master by Gilmore showed commendable promptness in their initial emergency response, and I am grateful for that. I feel there are areas for improvement, particularly in administrative efficiency and communication, which I trust they will work on. Their hands-on service was a strong point, and with some enhancements in follow-up procedures, I believe they could offer a thoroughly reliable service from start to finish.“

“RESCON saved the day when our kitchen sewer broke and flooded the basement with dirty water. I called them Sunday night and I was immediately impressed when their night manager Jeff answered the phone instead of having my call go to voicemail. He took down my information and made arrangements for a local plumber and a clean-up crew to come over on Monday.The cleaners came in their hazmat suits and scrubbed and washed every part of the basement where the dirty water had gone to, leaving the basement cleaner than it's ever been and smelling fresh.The plumber found that the sewer line was too corroded to be fixed and recommended replacing the whole length of it, which would require more time and the help of a mason because the sewer was under the concrete floor. Not being able to use the kitchen water for a few days would have been a major inconvenience, but the local RESCON manager Andrey connected me with a different plumber who installed a temporary above-the-ground bypass the next day. That was genius!I'm also grateful to RESCON project manager Makenzie who liaised with the contractors and the insurance company and made sure everything happened on time and that I was properly informed of all the steps in the process.I had a great experience and highly recommend RESCON to anyone looking for a one stop shopping solution to a plumbing emergency like mine!“