ServiceMaster by Gilmore specializes in restoring commercial and residential properties after water, fire, smoke, soot, odor, sewage, and mold damage. They offer services such as mitigation, drying, dehumidification, project management, and disinfection 24/7/365. The business boasts a team of highly trained professionals equipped to handle any size loss effectively. Customers praise their polite and professional crews, noting their attention to detail in protecting property and leaving work areas clean. Reviews highlight their quick response times, thorough explanations of issues, and overall professionalism. ServiceMaster by Gilmore is recognized as one of the largest ServiceMasters in the country and has received numerous awards for excellence in disaster restoration. Additionally, customers have remarked on the professionalism of the crews, like Pedro and his team, who arrived on time, kept the site organized and clean, and carefully moved fragile belongings for safekeeping. The company also offers training opportunities, such as CPR certification classes, which have received positive feedback for being informative and interactive.
I had a water leak in my condo and Paul Sheets, from Service Master came to evaluate the issue. I was told he’d be there between 8:00 and 10:00 am, he rang my bell at 8:01. He was very through and professional. Told me I had no mold issue and explained what my next steps should be.
I was so appreciative of his service, I tried to give him money to buy himself a cup of coffee and he refused.
I would highly recommend this company, if all of the employees are like Pail!
Thanks to our tankless water heater, our basement flooded. A flooded finished basement is so stressful, I'm happy to report that ServiceMaster by Gilmore came out so fast (about an hour after my call) and jumped right into clearing the water out of our finished basement. They listened to all my concerns and addressed them by explaining their work. I don't give reviews very often, but this is one I am happy to take the time to write.
I don't want to have to call them again (lol) but if our house floods again (please, no), I'm happy to have them in my contacts.
We had water damage from a roof leak. Our insurance company recommended Gilmore. Filipe and his team did a great job. They were professional, organized and did a terrific job. I would highly recommend them. I also want to include Edwin T who was part of the cleanup crew. They also did a great job and were very accommodating during a tough time.
390 Lenox Street, Norwood, MA 02062
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