Damage Restoration near Millbury

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“Restco did an amazing job with our steeple restoration, from assessing the project with a drone that got up-close pictures of damage, to carefully repairing rotted areas, to the beautiful paint job and power washing. They even fixed a leak that we'd been trying to diagnose for years! Thank you for making our church beautiful again!“

“Everyone I interacted with from Advanced Cleaning was professional, friendly, and courteous. They cleaned soot from my entire house in 2 weeks and my home looks brand new. They even took away our "trash" as we purged our home after collecting/storing items for 22 years. I am so grateful for their service!“

“Our sincere suggestion to any new MA Restoration customers is this: absolutely trust them, let them do what’s needed, and enjoy the surprises.

We had a severe water leak in our home — a massive, devastating disaster. The MA Restoration team came to help us right away. At first, we only hoped our home could be somewhat fixed and livable again, but they went far beyond our expectations.

We first met Brian, who worked with our insurance company and planned everything out for us. We didn’t have to do anything. During the first stage, the team dried the house, removed wet drywall, flooring, carpets, and tiles, and moved our belongings to dry areas. Books and toys were carefully packed in new boxes. At the end of each day, they cleaned up as much as possible, laid down construction paper so we could walk safely, and kept the house as livable as it could be.

In the second stage, the focus turned to rebuilding. Bill, the project manager, kept us constantly updated by text with status and next steps. Talking with him was always a pleasure—he’s not only professional but also genuinely kind. We could tell he always had one goal in mind: restoring our home to the best possible condition. Bill even took care of many extra requests outside his scope, always with a cheerful “No problem, I’ll take care of it.” We especially love the white grout he chose for our tile floor—it was a perfect choice.

Dustin managed all the woodwork, cabinets, floors, windows, and doors. He even designed our new basement kitchen, which looks wonderful. Despite the hot July/August days, he worked incredibly hard, and his craftsmanship was beautiful and precise. We love the new sill under our sliding door, the window trim he made, and the careful padding pieces he added between tile and hardwood floors.

The contractors MA Restoration brought in were reliable as well. The painters did a flawless job — our walls, doors, and window frames look perfect. The head of the painting crew even went beyond his duties by installing door stoppers and helping with our uneven wall when countertop installers ran into an issue.

It was also a joy to see James again — the very first person who came to help after the disaster. He later returned to handle plumbing, including installing the dishwasher and reconnecting all our appliances. We had been worried about the refrigerator water line, but he fixed it with ease.

To the entire MA Restoration team — thank you. You not only repaired our house but also restored our peace and happiness at home.“

“Dalton came in and cleaned the carpets at our station. They had YEARS of crude and stains and smelled horrendous! He did such an awesome job! They look and smell SOOO much better!! Thank you so much! Highly recommend Nu-England Services Co, INC!“

“4/09/25
Luis & Juan just left a few minutes ago after a total catastrophe we had with an overflowing sink on the 2nd floor. They arrived in just over 2 hours from my initial call, surveyed the situation quickly on three floors and started right in with measurements and mitigation. So far the experience has been great. They were calm, but knowledgeable and efficient. They assisted in every way possible. Right from the start, we felt confident that the process was underway and headed in the right direction. They took the time to answer every question as they were working. Our understanding is that after this initial 3 day period to stabilize the situation, further mitigation will be required. Both my wife and I quickly built trust with Luis & Juan and would appreciate if they could continue to be part of our process going forward. We look forward to working with you to completely remedy our unfortunate situation. Thanks! S & K

04/30/25
It has been (3) weeks to the day and both mitigation and removal of all unwanted materials is complete. Luis and Juan were excellent to work with throughout the entire process. They showed up every day and worked diligently, cleanly, and carefully on all the demolition that was necessary. They left everyday with the house picked up and tidy from that days work. We have received daily emails from Kim documenting that days progress and demolition supervisor Wally has been available for any question. Today we met with demolition supervisor Wally and reconstruction supervisor Sean to survey the completion of demolition and start the process of reconstruction. Sean was clear-cut in terms of the process going forward, expectations and time frame. At this point, our experience so far has been excellent! As we turn the page, we look forward to working with Sean and his crew to complete the reconstruction phase and get our lives back to normal. Thank-you! S & K

5/14/25
We received an email yesterday from Kim confirming that our insurance company had received the full proposal of the work to be completed for reconstruction and we are awaiting acceptance to move forward. Again, communication has been excellent throughout the entire process to now. Thanks Kim! S & K“

“They were quick, polite and dried up the flood nicely. They always called ahead and arrived as scheduled. The crew was very thoughtful and careful with our belongings. The owner always returned my calls and was very good with addressing my concerns. I’m very thankful!“

“Had to call Roto-Rooter for a clogged laundry sink. They were there in about and hours time. The gentleman who came was named Anthony. He was very friendly and knowledgeable. He assessed the problem and gave me a price before he started. It took him about 15 minutes to get it cleared and gave me some tips on using a lent catcher. I definitely would call them again and ask got Anthony.“

“Following an expansive insurance loss at the home of my elderly father, Paul Davis was recommended for mitigation services. After an extremely painless mitigation, we decided to hire them to complete the renovation. Project Manager Ken Ta was professional and communicative, keeping me on track and involved in both information and decision-making. A renovation of this scope was potentially overwhelming, but Ken successfully guided us seamlessly through the process. Whenever I have hired a contractor to do anything significant, they have always exceeded the projected end date. Not the case here! Ken had projected that a 5 month process would be completed on July 13, and they actually finished 3 days early! Thank you, Ken, for virtually eliminating the stress in what, by all rights, should have been much more difficult!“

“Rescon recently did work for us after our Master shower leaked into our garage. We found them through our homeowners insurance company and we couldn’t be any happier with them. From the customer service to the finished results. We worked with James and Dan. They were both friendly and efficient. They listened to what we wanted and brought it to life. We now have a beautiful bathroom. We highly recommend Rescon.“