About Prime Heating & Cooling LLC
Prime Heating & Cooling LLC is a trusted HVAC and plumbing contractor serving Franklin, MA, and surrounding areas for over twenty years. The company is dedicated to providing high-quality service to ensure homes and businesses stay comfortable and efficient. Their team of skilled technicians offers a range of services, including installations, maintenance, and 24/7 emergency repairs. Customers appreciate the professionalism, knowledge, and punctuality of the staff, with technicians like James and Mike earning high praise for their thoroughness and ability to identify and fix minor issues during service visits. Prime’s technicians are known for being neat, capable, and attentive to detail, often going beyond expectations to ensure systems are properly maintained and functioning well. For instance, they have installed whole-house air conditioning systems with thoughtful design, such as multiple return ducts, and performed thorough inspections and repairs. Customers also highlight the company's competitive pricing and excellent communication. While some note minor issues like debris left after air conditioner removal, overall satisfaction remains high, with many customers planning to use Prime again for future needs. With a strong focus on quality, reliability, and customer service, Prime Heating & Cooling LLC continues to be a dependable choice for HVAC and plumbing services in the area.
I am so glad that Prime came out for annual cleaning of my AC unit before this heat wave started because they found evidence of mice attempting to live in it and 2 electrocuted mice that had begun to chew on wires. I am eternally grateful for this discovery before it was too late.
Very professional but when taking out my old air conditioner they left a lot of debris behind that was difficult for me to move and the garbage men would not take it so it's still sitting at the end of my driveway
Excellent service, thorough and efficient. Mike kept me informed. Very knowledgeable.