Frank Lamparelli

Aug 2023

I had a propane representative come to my home to give me an estimate to have some propane tanks installed. Unfortunately my original plan couldn't be accomplished due to clearances and regulations, but the rep was extremely knowledgeable and was not only able to give me an alternative option but also explain why my original plan wouldn't work. I appreciate his promptness, I left him a voicemail late Monday afternoon and got a call back the next day where we were able to schedule a time for him to come out on Wednesday. He also quickly provided me with a proposal with all the information we discussed. He was available by email to answer any additional questions I had...read full review

Mar 2023

I was on vacation and my alarm system sent a freeze alert on Sunday as my heat had stopped working. The on-call technician was flexible in making sure that I could coordinate a family member to come open the door and let the technician in. He quickly got the heat working. The next Saturday, the same thing happened again and they responded quickly!While we finally got to the root of the problem the Lamparelli team really went the extra mile to ensure that we had heat in our house and that our pipes didn't freeze while we were away.Thank you!

Sep 2022

I’ve been a customer for over 20 years (at two different houses) and count on them for fast response when something is broken. I just had to call for service today because of a leak and they were at my house within an hour on a Saturday! Repair was covered under my annual service contract. It’s so great to have a company that prides itself on exceptional customer service!