About Heritage Funeral Directors
Reviews for Heritage Funeral Directors
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Heritage Funeral Directors is a business that values integrity, compassion, and professionalism. One customer shared a personal story highlighting the importance of integrity, recalling an experience outside the funeral home where a staff member apologized sincerely after a previous incident on the bridge. This act demonstrated the staff's honesty and caring nature. Customers praise the staff for exceeding expectations with their kindness, patience, and knowledge during difficult times. The team is described as respectful, professional, and understanding, making clients feel supported and cared for. They are also appreciated for their honest approach, listening carefully to requests without trying to upsell expensive services. Many find their services to be affordable and suitable for their financial needs. Overall, Heritage Funeral Directors is recognized for its caring attitude, integrity, and quality service during one of life's most challenging moments.
Integrity, that's important to have if you are a funeral director. I never used them for this service (yet), but was riding my bike over the St Claude bridge one day. It's always scary because drivers are irresponsible & make it dangerous for bikers. This huge SUV got very close behind me & honked the horn, like I had some where else to go? He sped by me after we cleared the bridge & I caught him at the light & shared my thoughts.Flash 3-4 weeks later: got a flat as I cleared the bridge one day & was on the sidewalk fixing the tire. The door opens & a gentleman comes out & says "Hey, you're the guy I got into it with on the bridge a while back". I peered up and realized...read full review
The staff at Heritage far than exceeded my expectations. Very compassionate, patient, knowledgeable, professional, classy, just underrated! My family and I had a wonderful experience during our time of bereavement....
First let me say Thank You to the wonderful caring Staff at Heritage Funeral. From the initial first phone call Mr. Author was very caring, professional and sincere. Upon my visit the receptionists was very professional and caring, During the planning process Ms. Shana was patient and very helpful as I had never planned a funeral before they were not trying to sell the most expensive services they actually listened to my requests and was able to guide me in the best financial direction suitable for me. (I did call other Funeral Directors but before I could explain what I was looking for they all asked how much was my policy.) Not Heritage they were patient and accommodating...read full review