Charbonnet-Labat-Glapion Funeral offers a mix of experiences for its clients. While some services are described as beautiful and respectful, with seamless organization, others note issues with communication and professionalism. One reviewer appreciated the handling of arrangements but felt interrupted by funeral directors during the service and faced delays in receiving death certificates. Another expressed disappointment over a name omission in an obituary and encountered rudeness from staff, although an apology was later given by the owner. Overall, the business is recognized for its professionalism, but there are areas for improvement in customer service and communication.
Charbonnet-Labat Funeral Home did an outstanding job handling my mother’s funeral.
From beginning to end, their staff was professional, compassionate, patient, and attentive to our family’s needs. They made a very difficult time much easier and ensured that my mother was treated with dignity and respect.
I truly appreciate the care they showed our family and would highly recommend them to anyone needing funeral services.
The Charbonnet’s have been dear friends of the Ellsworth family for years. We appreciate the care they took of my mother for her home going. She looked beautiful. Thanks to Mr Louis Charbonnet and Mr Jeffrey Jenkins for accommodating us as we brought her home to lay her to rest.
The staff was professional and their service was second to none. Dad look like he was just sleeping. You get what you pay for! I was well pleased from beginning to end. Thank you Charbonnet Funeral Home!
1615 St Philip St, New Orleans, LA 70116
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