About Charbonnet-Labat-Glapion Funeral
Reviews for Charbonnet-Labat-Glapion Funeral
Write a reviewHours
Monday: 9AM - 4PM
Tuesday: 9AM - 4PM
Wednesday: 9AM - 4PM
Thursday: 9AM - 4PM
Friday: 9AM - 4PM
Saturday: ClosedSunday: Closed
Charbonnet-Labat-Glapion Funeral offers a mix of experiences for its clients. While some services are described as beautiful and respectful, with seamless organization, others note issues with communication and professionalism. One reviewer appreciated the handling of arrangements but felt interrupted by funeral directors during the service and faced delays in receiving death certificates. Another expressed disappointment over a name omission in an obituary and encountered rudeness from staff, although an apology was later given by the owner. Overall, the business is recognized for its professionalism, but there are areas for improvement in customer service and communication.
I had my son’s Services here. It was a beautiful service, but what I did not like was the funeral directors coming over to interrupt and in the services. It seemed kind of cold. I did like the communication with them calling me back, and the way they knew how to handle everything. I provided the decorations and my son. I had boxes of stuff there. I was so devastated at the end and particularly give them the box that my son was in, but they already knew to keep that box (Which I did not show them) and return the rest. I was also able to make the last payment two days before his services. another issue that I had was that it took months for me to get my sons death certificates....read full review
I was extremely disappointed that my granddaughter name was not posted in the obituary. Due to my daughter was incapable of going to funeral home she put her trust in someone to handle everything that said they could help and worked with this company. When I called to ask questions the young lady who was handling, was rude and unprofessional. But I believe it was the owner he did apologize to my daughter.
Services for a friend were held there last Saturday. Everything was beautiful and respectful. It was my first true New Orleans service and I was amazed by how everything was perfectly organized and seamless. This is a great team of professionals that go out of their way to help.