Kentucky Urgent Care (Lexington Urgent Care - Richmond Rd) is well-regarded for its polite, professional, and welcoming staff who effectively help reduce patient anxiety. Customers report excellent experiences with quick service, often being seen in under 30 minutes. Many prefer this facility over others, highlighting the difference in customer service, particularly after negative experiences elsewhere. The caring approach of the staff, treating patients with kindness and respect, is frequently mentioned. Patients appreciate the thoroughness of the doctors, who take time to answer questions and provide helpful advice. Reviews highlight specific staff members, such as Mrs. Chelsea, who are noted for their exceptional care and poise even during busy times. Overall, the facility is recognized for providing an amazing experience and exemplary healthcare, with team members who go above and beyond to ensure patient comfort and support.
I was treated very well, diagnosed, and given treatment. The person who saw me, Chelsea, was very attentive to what I was explaining to her and she listened to me and my concerns without rushing me. I am thankful for this facility and all of the staff who I came in contact with.
Very pleased with staff and Dr. I didn’t have my insurance card with me. . However , receptionist went out of her way to get needed information. I was kindly seen by very nice and knowledgeable Dr., Thank you! Dr Sonja L Maggard
Great place for urgent care! The staff are all so kind & caring. They explain everything easily so theres no worries or confusion. They are pretty quick to get you in & seen!! I definitely recommend this location!!
3101 Richmond Road Ste 202, Lexington, KY 40509
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