Baptist Health Urgent Care offers excellent and compassionate care to its patients. The staff, including the front desk, nurses, and doctors, are described as kind, considerate, and helpful, even when the clinic is busy. Patients appreciate the quick and high-quality service, as well as the friendly and competent professionals who make their experience more bearable during difficult times. Many customers have noted the cleanliness of the facility and the patience of the staff.
One patient expressed gratitude for the care received after a hand injury, highlighting how quickly they were stitched up. Another shared a positive experience with Dr. Angel, who provided valuable advice and prescribed medications for a serious virus. The front receptionist was also noted for being pleasant, making the wait worthwhile. Regular visitors appreciate being treated quickly and have praised the staff's warmth and ability to ease anxiety, making visits to the urgent care feel more comfortable.
My first visit there and I was so impressed. From the moment I walked in, til checkout. The receptionist was so sweet and kind and the nurse and the doctor were ABSOLUTELY wonderful. They showed concern and was very caring. Made a last impression. 5 ⭐⭐⭐⭐⭐
Great experience and will definitely be making this my go to urgent care center. I couldn’t get a walk-in appointment at the UK clinic across the road where we typically go, so I ended up at the Baptist urgent care clinic, and I’m so glad I did! All of the staff was wonderful, and Dr. Angel was an absolute gem! The wait time was a little long given that it wasn’t that crowded, but I think a lot of what was that they had to wait for my ladder to refill to get a urine sample. Lol.
Even though the wait was lengthy. We received excellent care and customer service from the front desk on! Our provider Susie P was excellent. She was thorough and knowledgeable while being incredibly personable and caring. It was reassuring and refreshing to receive great healthcare today! Keep up the good work Baptist Health Urgent Care!!
S. Yonker
2040 Harrodsburg Road Suite 100, Lexington, KY 40503
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