“Ben helped me figure out my water heater problem through phone and pictures texted,. I wasn't getting enough hot water, and my gas valve went bad on a Bradford White 50 gallon tank from 2009. Instead of just replacing the valve, he brought the current model of the same one, the same day, in a few hours. He installed the new one by himself and was very knowledgeable, skilled, and professional. It was a bit pricey, but worth it to get an updated model of such a good tank in a few hours and be assured that with a new tank it wasn't just putting a bandaid on a gash. He never asked me to wait or schedule it later-his service was immediate, and little did he know my health depended on it. Thanks Ben of Principle Plumbing.“
“Ben helped me figure out my water heater problem through phone and pictures texted,. I wasn't getting enough hot water, and my gas valve went bad on a Bradford White 50 gallon tank from 2009. Instead of just replacing the valve, he brought the current model of the same one, the same day, in a few hours. He installed the new one by himself and was very knowledgeable, skilled, and professional. It was a bit pricey, but worth it to get an updated model of such a good tank in a few hours and be assured that with a new tank it wasn't just putting a bandaid on a gash. He never asked me to wait or schedule it later-his service was immediate, and little did he know my health depended on it. Thanks Ben of Principle Plumbing.“