Best Plumbers In West Chicago

“A storm cut the power to my home which resulted in me finding out the hard way that my battery backup for my sump pump failed which resulted in a flooded basement. I initially called a well-known local company to come give a quote on whatever needed to be fixed. I was told the reason why my backup system failed was because I didn’t put in an Ion Genesis battery when I replaced the battery. That didn’t make sense because there wasn’t an Ion Genesis battery in it prior to when it did work. I quickly brushed off that information and googled a company that is experienced with the Ion Genesis system. Sump Pump Medic came up with excellent reviews and are situated close to my home. I emailed the company on a Saturday night and received an email back on Sunday which happened to be Father’s Day. I was surprised to get a response back so quickly and to top that an appointment the next day to come out and assess the problem.

Acey called before he came by and quickly figured out what the problem was with my older but sophisticated Ion Genesis system. He noticed that there were multiple issues. One issue was the battery backup system and a water sensor alarm that kept sounding. We discussed all the issues and ultimately he replaced a switch that would accurately read my water level and fixed one of the pumps. He explained the home maintenance we need to do every quarter and gave us options to replace the battery backup issue. He had what he needed with him to fix the alarm and water sensor issue. He also came prepared with a folder of appropriate material on the ion genesis systems for us to look at for replacements.

Acey gave my husband and I so much peace of mind. We finally were able to get some information on this system that we acquired when we bought our house. It’s been challenging to find information online. Acey knows what he is doing and he will be our go to guy for any sump pump issues and yearly check ups we need for the future. All around excellent! Would recommend.“

“Fantastic job fixing an awful mess. We got home from Christmas vacation to a puddle on the floor and an ugly water stain on the ceiling. The folks at Spielman responded to our call in a timely manner and came out the next day(we shut off the water supply so the damage stopped). Dan explained the problem, old plastic hoses and gave me a couple of options. We decided to change out the faucets and upgrade the old plastic hoses to 2026 standards. Honest, knowledgeable, and courteous.“

“Jeff and the team over at Action Plumbing did the initial plumbing work at our newly built house in Elgin, IL and have helped us out a few times since with our plumbing needs. Nice people and quality work. Always our first call when we need help.“