Best Heating & Air Conditioning / HVAC In Lansing

“Respectful and clean service. Have used this company for years. After I moved to another town I thought I might want to use another company due to location. Changed my mind and stayed with South Suburban. Quality of service, timeliness, availability and care from staff is exceptional! Thank you for many years of great service! Jeremiah is a great respectful technician!!“

“15/10, very kind very professional people. They fixed my water heater problem swiftly on such short notice and the cost was very efficient for me.“

“I highly recommend Steve and his company to work on an HVAC issues. His service fee is $40 below Home Warranty of America. He and his team was professional and did a phenomenal job without trying to sell me stuff I don't need.

A couple of week's ago, my 2 year old Goodman furnace was not working probably with the negative temps on 1/22-24. I contacted Home Warranty of America, who replaced my old unit with the Goodman unit. They sent a Service Provider. The Service Provider a very nice guy came out 3X, still it was freezing in my kitchen area and the thermostat was between 58-66°. I continued to contact Home Warranty of America. They denied the claim citing an ductwork issue, which the Service Provider never told them. He told them the furnace was bad or there was an airflow issue. Instead of them sending another Service Provider to get a second opinion, they denied the claim a second time.

I took matter into my own hands. I went to the Goodman Manufacturing website. There was no customer service number, just a form. They however stated if you have questions, you can contact an Authorized Goodman Dealer. This is where Steve came in. I contacted him on 2/2. He came out on the same date. He and his team fixed the problem! They also made sure all the dampers were fully opened. He changed the fan to a level 4 and adjusted the Static Pressure. The issue was the furnace sizing.

I will be contacted Home Warranty of America for a reimbursement of $80! All they had to do was send out someone else but they refused. I will be ending ny contract with them and keeping Steve's info!“

“HVAC masters does the maintenance and repair work on our heating and air conditionings systems at our church in Beecher Illinois.

HVAC Masters is always easy to work with, great at communicating, quick to provide service, and has competitive pricing.

One project they recently complete for us was installing hail guards on our exterior air conditionings systems units because we noticed some of the cooling fins were getting bent from things like kickballs or debris flying from lawn mowing hitting the cooling fins units - now these air conditioners are protected.

We are on a maintenance schedule with HVAC masters, so when maintenance is due we get an email from them advising of the date they are coming onsite, and then they complete the maintenance (inspections, filters, belt replacement, etc)“