3710 West Elm Street Suite C, McHenry
Thu Open 24 hours
5.0
★★★★★
128 reviews
“After a bad storm and our ceiling leaking again, it was time to commit to getting our roof fixed or replaced. I was set on receiving multiple quotes but from the moment Susan picked up the phone I had a feeling which company we were going with, regardless of pricing. Susan in the office is fantastic - responsive, informative and so kind. I was told that Paul would give me a call to set up a time to look at it and give a quote. A couple days later (or that same day, I don’t remember lol) an employee was in the area and they asked if he could come look at our roof. He got up there, took pictures, explained that we could repair but suggested replacing. We were provided quotes for both which we appreciated, as the other companies wouldn’t even attempt repairing. We obtained funds and Susan sent over the website to choose our roof color - even dropped samples off the same day! We knew scheduling was a week or two out but got a call on 9/17 that someone had postponed, and we just had our roof done yesterday 9/18 ? Crew lead Joe was the best! Helpful when I needed to leave the home and return, kept me posted on progress throughout the day. The team was courteous and did a wonderful job. Cleaned up twice over and we were left with a beautiful roof! I would recommend Gen-Ex Construction to every one of my friends and family members. We can’t wait to use them for siding when we’re ready for the next big project. 10/10 all around ?”
