About The Starr Project Studio
Reviews for The Starr Project Studio
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Monday: ClosedTuesday: 9AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 6AM - 5PM
Sunday: Closed
The Starr Project Studio is a salon described as the best in Chicago. It offers hair, lashes, extensions, color, waxing, and make-up services. The talented and passionate team are experts, professional, knowledgeable, and courteous. They listen to needs and fulfill requests with precision and creativity. Clients report feeling relaxed, pampered, valued, and like a star. The experience is noted for great conversation and efficiency, with one service taking about an hour. The location is loved, featuring decor that changes with the seasons and is next to an amazing coffee shop. It is highly recommended for anyone looking to become their best, confident self.
I booked Starr for an updo (versatile overlay), emergency appointment so the service plus the emergency fee was $500. Prior to booking I asked how the style would be done to ensure that her install method would work for me and my lifestyle, I specifically asked if it would be a quickweave because my hair is thick and natural. She told me that it would be and I booked the style, paying the emergency fee. The appointment was at 6am, she was 20 minutes late and the install was not what we discussed. I paid the full price, I didn’t get the updo and the style that she did was not installed correctly. The hair was lifting not even 24 hours after I left the appointment....read full review
I visited the salon on December 2, 2025 for a classic quick-weave and ends trim with Kia. When my hair was completed, she handed me the mirror and from the front it looked great. However, once I arrived home and began preparing to roll my hair up, I noticed that the track at the top of my head was clearly showing.
I texted Kia immediately, explained what I saw, and sent a picture of the exposed track. I saw that the message was read but received no reply. I assumed she might still be busy or off work, so I waited. The next day, December 3rd, after still receiving no response, I left a voicemail explaining the situation again and asking for a call back so we could discuss a solution. I still never received any response.
I’m leaving this review because I find the lack of communication and follow-through very unprofessional. The stylist completed my service and saw the top of my head— and there is no reason I should have been allowed to walk out the door with tracks showing. Even if mistakes happen, I would have appreciated at least an acknowledgment and an attempt to correct it.
I had planned to return for future styles and even had a referral for her, but unfortunately, due to this experience, I’m no longer able to patronize or recommend services.
I visited the salon on December 2, 2025 for a classic quick-weave and ends trim with Kia. When my hair was completed, she handed me the mirror and from the front it looked great. However, once I arrived home and began preparing to roll my hair up, I noticed that the track at the top of my head was clearly showing. I texted Kia immediately, explained what I saw, and sent a picture of the exposed track. I saw that the message was read but received no reply. I assumed she might still be busy or off work, so I waited. The next day, December 3rd, after still receiving no response, I left a voicemail explaining the situation again and asking for a call back so we could discuss a solution. I still never received any response. I'm leaving this review because I find the lack of communication and follow-through very unprofessional. Kia completed my service and saw the top of my head-- and there is no reason I should have been allowed to walk out the door with tracks showing. Even if mistakes happen, I would have appreciated at least an acknowledgment and an attempt to correct it. I had planned to return for future styles and even had a referral for her, but unfortunately, due to this experience, I'm no longer able to patronize or recommend services.