Oct 2026
The service from the people at the register was great. The line was moving very quickly and it didn’t take me long to get out of line. The only downside was there was a lot of pet urine throughout the aisles.
About Petco
Petco offers a variety of products and services for pets, with helpful staff members like Dony, the groomer, who is praised for her polite and patient service. Customers appreciate the knowledgeable support staff, especially when seeking advice for their pets. However, some customers have noted a lack of specific items, such as duck food, and experienced mixed feelings about the customer service from one employee. Overall, Petco is seen as a reliable place for pet needs, with many customers expressing a desire to return.
Reviews
Jul 2026
I’m a regular at Petco. Everything from Vetco on Sundays to grooming every six weeks with Jesse the groomer who is phenomenal with my three Pomeranians, I’m always at Petco. The majority of the staff are very friendly and knowledgeable. they are always willing to take time out to inform me of various products and services. There is even willing to listen to my animal stories. They genuinely seem to enjoy their jobs.
Jan 2026
Man at the front desk was great, he took me back to look for my med order as his phone/site was not working. I see this happen often when I go to Oak Lawn Petco- 95th St😞Maybe time for an update/upgrade?
Photos
Hours
Monday 9AM - 9PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday 9AM - 9PM
Sunday 9AM - 8PM
Good to know
- offers same-day delivery
- masks required
Location
9670 South Western Avenue, Chicago, IL 60805
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