About Petco

Petco offers a variety of products and services for pets, with helpful staff members like Dony, the groomer, who is praised for her polite and patient service. Customers appreciate the knowledgeable support staff, especially when seeking advice for their pets. However, some customers have noted a lack of specific items, such as duck food, and experienced mixed feelings about the customer service from one employee. Overall, Petco is seen as a reliable place for pet needs, with many customers expressing a desire to return.

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Reviews for Petco

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  • Jul 2026

    I’m a regular at Petco. Everything from Vetco on Sundays to grooming every six weeks with Jesse the groomer who is phenomenal with my three Pomeranians, I’m always at Petco. The majority of the staff are very friendly and knowledgeable. they are always willing to take time out to inform me of various products and services. There is even willing to listen to my animal stories. They genuinely seem to enjoy their jobs.

  • Jan 2026

    Man at the front desk was great, he took me back to look for my med order as his phone/site was not working. I see this happen often when I go to Oak Lawn Petco- 95th St😞Maybe time for an update/upgrade?

  • Jan 2026

    Maxx enjoyed his first haircut today! His groomer did a fantastic job and was very gentle with the little guy. The manager's customer service skills could definitely use some fine tuning, though. Otherwise, a decent place for pet grooming at a reasonable price

Hours

Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 9AM - 8PM

Tips

 offers same-day delivery

Location

9670 S Western Ave, Chicago

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