About Hot Water 911
Reviews for Hot Water 911
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Monday: 7AM - 12AM
Tuesday: 7AM - 12AM
Wednesday: 7AM - 12AM
Thursday: 7AM - 12AM
Friday: 7AM - 12AM
Saturday: 7AM - 12AM
Sunday: 7AM - 12AM
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accepts credit cards
Hot Water 911 is a family-owned plumbing company based in Chicago known for its exceptional customer service and professional technicians. They specialize in water heater repair and maintenance, serving both residential and commercial clients. Customers praise the company's responsiveness, with technicians able to arrive quickly, even on short notice. The team is highly skilled and knowledgeable, capable of diagnosing and resolving complex water heater issues efficiently. Clients appreciate the company's transparent pricing and commitment to providing high-quality service at a fair value. Compared to other plumbing companies, Hot Water 911 offers competitive rates and comprehensive solutions. Their dedication to customer satisfaction has earned them a loyal following in the Chicagoland area.
I utilized this service via my hot water warranty. I was assigned Alberto, who was a HOOT! He was knowledgeable and ran thorough diagnostics. It’s clear Alberto cares about his customers and it shows. Thanks Alberto for all your help.
I finally decided to stop putting off having my tankless water heater serviced and found Hot Water 911 via a Google search. I'd called at least a half dozen plumbers and couldn't find anyone that would service a tankless model in my area. I called 911 on Tuesday afternoon and was able to get an appointment the following day. The technician arrived on time and actually wore shoe covers inside the house which was greatly appreciated. He was polite, professional and efficient. He cleaned and flushed the unit in under an hour. He showed me the filter before he cleaned it and said that I should be cleaning it at least once every 1-2 years. The tech worked quietly and didn't leave a mess when he left. I'm very pleased with the results as my water heater is working properly. The service cost $230 which wasn't too bad. I'll definitely continue to call Hot Water 911 for the regular maintenance.
This is my 2nd very positive review of Hot Water 911. Had no hot water, and as they did a great job getting me my hot water back previously (referred by Glenbrook Plumbing, who are also great), I contacted them directly this time. Tyler was very thorough and explained everything in a way a layperson could understand. He seemed genuinely apologetic that he had to tell me that I needed an electrician to solve my particular problem, so I was still gonna have to wait a bit for hot water, then gave me advice on my next steps. My dog also chilled out around him, so I knew he was trustworthy. Would definitely tell people to use them.