About Bluemercury
Bluemercury in Chicago is highly regarded for its exceptional customer service and knowledgeable staff. The associates are praised for their helpfulness and warm personalities, creating a welcoming shopping experience. Customers appreciate the honest opinions and personalized recommendations provided by the team, making them feel valued. Many note that this location stands out, as the staff goes above and beyond to assist with beauty needs. The store is frequently visited by loyal customers, who always find new products to try. The staff, including Marlene, are described as knowledgeable, friendly, and quick to help. Customers are greeted with kindness, even when visiting last minute, and their questions are answered thoroughly. The overall experience is consistently enjoyable, with the staff's exceptional service and expertise being consistently highlighted.
Claire provides exceptional customer service! She is always helpful, professional, and welcoming. She consistently goes above and beyond to meet customer needs, including sourcing items that aren't in stock. Her outstanding service is the reason I continue to choose this location and highly recommend it to others. She never fails to greet everyone with a smile and spreading her positive energy!
I never thought I would have a neighborhood make up store, but I do now ! Super happy with my experience yesterday . Bianca helped me find a new foundation, and Milania assisted me on discovering a new skin care line that I am so happy with ! I’ll definitely be back if I’m looking for anything skin care related and they are also so conveniently located 🫶🏽
Jared and Claire at Bluemercury were absolutely incredible. Jared helped me right from the start to help find exactly the product I needed. His knowledge on the history of the brands and the products was amazing and very helpful! Claire also provided information and cool history info on products for me as well. Both Jared and Claire made my experience easy, enjoyable and I even learned some things! Thank you both ¨̮