ACI Northwest is a reputable Heating, Cooling & Electrical company that has been serving the greater Northwest region since 1992. The company is known for its excellent service and has an A+ rating from the Better Business Bureau, offering a 100% satisfaction guarantee. Customers appreciate ACI Northwest's commitment to timely support and high-quality work, with reviews highlighting the exceptional professionalism and expertise of the employees.
Recent customer reviews praise the company's service, particularly mentioning a technician who effectively solved a furnace issue and another who completed a repair quickly after diagnosing the problem over the phone. The company's customer service is consistently praised, with staff members being described as resourceful, professional, and courteous. Customers recommend ACI Northwest for its reliable service and dedication to ensuring satisfaction.
Customers have also noted the thorough and efficient work of the installers, who completed the installation of an air conditioning unit and furnace in a shorter time than expected. Additionally, a customer who had their furnace replaced by ACI Northwest, assigned by their home warranty provider, had a positive experience overall, despite some perceived lack of communication.
