Broadlawns East University Clinic offers a friendly and professional experience. Patients consistently report short wait times, with some being seen within 10 minutes. The clinic staff is praised for their helpfulness and for answering questions in an understandable way. Patients also appreciate the clean and welcoming environment. The doctors at the clinic are well-regarded for their care and attentiveness to patients' needs. Great front desk customer service and very caring and professional staff make for an extremely efficient and well-run quick care. Many patients are in and out in under 15 minutes with the prescription they need after a thorough exam.
7/21/26 I scheduled an eye exam with Dr Mendoza. From the time I walked in the door until I left, I was impressed by the cleanliness and the welcoming feeling I mattered. The Front desk we're friendly and helpful. The nurses and the Doctor was very helpful and patience with my disabilities. They explained details very clearly. Expressed concerns about vision impairment and how to improve the future of it. Overall I was very pleased with my first visit and will continue with their provided services. . Thank you for a great experience.
Jun 2026
5.0★★★★★
People at the front desk are absolutely shell-shockingly wonderful people. My appointment got scheduled wrong and they helped redirect me to somewhere that could help me on the SAME DAY! Absolutely helpful, diligent, and capable staff. Always quick service, and I always get what I need when I go there, even when I'm scheduled incorrectly.
Oct 2025
5.0★★★★★
I've been going here for a long time the front desk ladies are extremely courteous respectful and helpful! They also have a great sense humor :-) which is hard to come by nowadays. My nurses have always been excellent and very compassionate which makes it easier for me to go to the doctor. I've been going to Dr.Klock since I was 14 and I absolutely love her! It's not often you have a doctor that listens to you and doesn't make you feel rushed. She really cares on how you feel and she's compassionate.
