Damage Restoration in Ames

“Excellent service from Zack Gifford- he arrived early, completed the job thoroughly, explained everything, and went the extra mile to resolve a sewer pipe blockage.“

“We woke up the morning of the 4th of July with some water in our basement after 9 or so inches had fallen the night before which caused a power outage and our sump pump to fail. We pulled up all flooring but needed heavy duty equipment to dry everything out quickly so we contacted Servpro of Ames.

Gage was our tech, and he was awesome to work with. He was straightforward, explained exactly what needed to be done, and fielded our many questions with clear answers. We requested that Gage come back each day so we'd have consistency throughout the process, and Servpro was more than willing to accommodate that request. We even found out Gage had the day off but still put in the extra hours to help us out, which really speaks to his dedication and work ethic. We were very happy with the service we received from Gage and Servpro of Ames.“

“This business was formerly known as Pioneer Carpet cleaners in Ames, IA. I needed two rooms, two sets of stairs and a hall steam cleaned. Alana arrived punctual, sincere, courteous, genuinely respectful and did a conscientious, careful job. I have had other carpet steam companies, and Alana did the BEST job. I will ask for her again. Thank you!Service: Carpet steam cleaning“