SERVPRO of Ames is a trusted business that specializes in cleaning and restoring residential and commercial properties after fire, smoke, water damage, and mold. They understand the stress that property damage can cause and work hard to keep disruptions to a minimum.
Their staff is highly trained in property damage restoration, with ongoing training through SERVPRO’s HeroReady Training Program and IICRC-industry certification. They are knowledgeable, professional, and friendly, always ready to help their clients. For example, Dalton, the project manager, was very timely and kept the homeowners updated during a flood restoration, working diligently to stop the damage. James, Alex, and Jose arrived early after a pipe burst and quickly drained and dried the basement, providing excellent service and making the process smooth.
In a case involving a sewage backup, the team responded quickly, thoroughly sanitizing the area and going beyond expectations. They also worked hard to clean mold out of a basement after a flood. The team’s friendly attitude and thorough work received high praise. Overall, SERVPRO of Ames is a reliable business that values customer satisfaction and quality service.
