About SERVPRO of Ames
SERVPRO of Ames is a trusted business that specializes in cleaning and restoring residential and commercial properties after fire, smoke, water damage, and mold. They understand the stress that property damage can cause and work hard to keep disruptions to a minimum. Their staff is highly trained in property damage restoration, with ongoing training through SERVPRO’s HeroReady Training Program and IICRC-industry certification. They are knowledgeable, professional, and friendly, always ready to help their clients. For example, Dalton, the project manager, was very timely and kept the homeowners updated during a flood restoration, working diligently to stop the damage. James, Alex, and Jose arrived early after a pipe burst and quickly drained and dried the basement, providing excellent service and making the process smooth. In a case involving a sewage backup, the team responded quickly, thoroughly sanitizing the area and going beyond expectations. They also worked hard to clean mold out of a basement after a flood. The team’s friendly attitude and thorough work received high praise. Overall, SERVPRO of Ames is a reliable business that values customer satisfaction and quality service.
Joe and Gage were very professional and efficient in addressing my water issue after a heavy rainfall caused water to leak in through my basement window well. Prior to their arrival Jill had come to assess the situation. She too was very professional and competent. She explained what would need to be done and what I could expect to happen. It all went like clockwork.
Great finding hard to find mold
I recently had some work done to my house, Gage and Joe were very efficient and very polite. They knew the job and handled it well. The price was a little high but the work was completed and done well. I highly recommend and I definitely be back.