Pella Windows & Doors of Honolulu

Nov 2023

They are just a phone call away with great team work.I bought my sliding door entrance as requested by head contractor who told me there is a key lock.I was totally unaware of the "need" to ask for this feature if I needed to at Lowe's upon purchase.Long story short there was none.Contractor told me he would order = did notI needed to figure it out myself... months after "studio" project was complete.Pella is excellent.!!!!!

Dec 2022

Aloha,in September 2021 I learned a new term Spontaneous Window Shattering when one of my 15 or so various size Pella Windows shattered when no one or anything was anywhere near it. It was such a strange experience since it was only the interior panel of my bathroom sliding exterior door. I contacted our local Lowes & learned from the associate in doors & Windows department of SWS. He suggested I contact Pella Windows directly. Well I could understand why they were at times hesitant to honor the Lifetime Warranty on the glass Shattering. Finally after some calls & speaking with Customer Service Supervisor they agreed to send me a new door. Well it arrived yesterday in...read full review

Oct 2021

Ricky at Pella has been great to work with. Very professional and prompt with responding. Our order is going in soon. Will update review after windows installed. They don't install the windows but your experienced contractor will finish the job.Product looks great. Can't wait to have them installed. It should help with the dust and outside smoke issues.