One Stop Windows & Doors

Jun 2022

One Stop sounded promising with the first call I made to Richard. He explained that they only sell doors and refer contractors for install. So I emailed him with a door that I was interested in getting a quote for- he never responded. I later called and he said he somehow missed my email and would get back to me with pricing by the end of the day. Never heard from him. So we thought, hmmm, maybe better to go in person and talk to someone. We met Robert. He was courteous and we went over what door we were interested in buying and that we would need a referral to a couple of contractors for price comps. He said he would email us the quote since Therma-Tru's website was difficult to navigate with our specs. So we waited. A couple of days pass and I call Robert and he said he hasn't gotten to our quote because he had some issue with another door company's pricing increase and that took priority. He said he would maybe get back to us in a couple of days. We never heard from him. This company was incredibly unhelpful. Thank goodness we found another place to help us with our door project.