About Fuse Hawaii Air Conditioning
Fuse Hawaii Air Conditioning is a reliable company for all major appliance repairs in Hawaii. With over 13 years of experience, they offer same-day service, 7 days a week, with highly trained and certified technicians able to repair all brands and models. Customers appreciate their quick response, on-time arrivals, and professional staff who are knowledgeable and courteous. The company is known for being honest, caring, and maintaining clear communication, even after hours. Recent reviews highlight their early availability, fair pricing, and fast response. Customers also value the company's willingness to return for follow-up work, such as fixing smoke smells from units under warranty. The team is praised for punctuality, cleanliness, and quality work, with some customers noting that the technician spoke only Russian but was friendly and professional. Overall, Fuse Hawaii Air Conditioning continues to be a trusted choice for AC needs, with many customers recommending their services.
Communication with Fuse was excellent. The quote provided aligned well with the final billed amount. Payment options are flexible with cash or card payment over the phone/online payment. The technician Oleg didn’t speak much English but was able to communicate fairly effectively with a translation app. Oleg was courteous and completed the install quickly and cleaned up before leaving.
We are recommending this company for a number of reasons. Our 16 YO HVAC system called it quits and we contacted several companies. Fuse Hawaii Air Conditioning responded promptly via text (at 10 pm at that). The very next day we received a call from Alec to schedule someone to look at the unit. Within a few hours Roman was at our house and provided an estimate in the same day. The price was fair/reasonable and comparable to estimates for unit replacements in our general area. From day one communication was excellent and professional. We received texts with their ETAs and Roman answered all of our questions/concerns before they started the work. They were very efficient, in one day Roman and his crew completed the job, replacing the unit in the attic and outside. He also stayed to ensure the units were working properly. Within 5 days we got our HVAC replaced. Bonus, we purchased a Smart Home WiFi thermostat before the HVAC broke down and never got around to installing it; Roman installed it for us. I work remotely and was not looking forward to install day but they were very quiet. Thank you Roman and crew!