Belvedere Eye Center

Nov 2023

After rating this office 1 star, I wanted to update the start rating to 5. My initial complaint was about how long I waited for glasses and I learned that they don’t have any control of when my glasses will be available since it’s done through the insurance lab. I didn’t understand it at first and I made a mistake thinking they were responsible. Regardless, when I picked up my glasses, they took the time to actually acknowledge the complaint and I really appreciate that. They took really good care of me, and made sure I was fully satisfied before I walked out the door. Thank you for your service and highly recommended.

Nov 2023

I wanted to come on here and give Ms. Shinita the office Receptionist her flowers. She was so nice and patient with me when I called in with general questions about my glasses and making an appointment. She made sure to explain everything thoroughly to me. Overall, her customer service was OUTSTANDING!!!

Nov 2023

I came across Belvedere Eye Center while visiting Kroger. At first I was a little hesitant but decided to give them a try. I am so glad I did. The doctors and staff were very friendly and genuinely enjoy servicing the community. Not sure of all the names but all the ladies were absolutely wonderful and very accommodating when I need additional services. I am officially a new client.