905 Park Avenue Suite 100, Orange Park
Thu 8:30AM - 5PM
4.5
★★★★★
110 reviews
“New patient and exceptional eye care and whole person care — from the front desk to Dr. Bowman, Tammy, and Tan in the optical shop! As a highly sensitive person with neuro cognitive challenges, I have rarely encountered such patient and kind treatment in one of the situations I always dread, the old “is it better 1 or 2?” 😩
Then Dr. Bowman, as promised, gave me all the time and support I needed, so I walked away with the perfect prescription and glasses solution (try bifocals instead of forcing myself into progressives again!). Then Tammy found the perfect pair of frames, after I had tried on about 30 pair and gave up. And Tan took over at 5 pm when Tammy had to leave, and stayed late to patiently measure my eyes and order my new glasses. She listened empathetically as I described how I needed enough space for the distance vision and not much for the reading part, something that always seems to get lost. She immediately affirmed that she could just draw two lines on the lenses and I could tell her which one was better—easy peasy, like it was a normal thing!
I left feeling so lifted up instead of frustrated by my challenges. And sure enough, I just picked up my new glasses (faster than I expected!) and got the same kind and professional treatment with the small adjustments needed on the frames—and I can see crystal clear now. Wow!
Thanks OPEC for delivering such an exceptional patient experience and stellar glasses, and for empowering your team to care for someone like me who needs a little extra help sometimes 😊”